What customers say about Smart Glass Technologies.

Customers say

Customers appreciate the switchable privacy for doors, bathrooms, and offices, often describing it as an alternative to blinds or curtains. They frequently praise professional installation, clean finishes, concealed wiring, and responsive communication. Pricing feedback varies: many find the cost fair or worthwhile, while others criticize high prices, extra travel fees, limited installer coverage, and short warranties. Some customers report delays, rude or unhelpful service, and film installed over scratched glass without the issue being addressed beforehand. A few reviewers question the accuracy or transparency of country-of-origin marketing. Other criticisms include haze when viewing at an angle, reduced nighttime visibility, and difficulty applying film without trapping lint or bubbles.

AI-generated from the text of 169 Google reviews

• ↗ Installation (87)
• ↗ Communication (43)
• ↗ Privacy (29)
• ↗ Pricing (27)
• ↘ Product origin (5)
• ↘ Warranty (3)

Google reviews

• ■■■■■ 5.0

  Shikha Gandhi

  2026-09-06

• ■■■■■ 5.0

  ronan whelan

  2026-08-15

• ■■■■■ 5.0

  Xeniya Beiu

  2026-06-25

  Fast , great quality ,fair pricing and amazing quality.

• ■■■■■ 5.0

  M. Mossman

  2026-06-24

  Very professional from initial phone call to installation completion. Installation technicians are fantastic, on time, polite, knowledgeable and neat.

• ■□□□□ 1.0

  Flores

  2026-06-17

  Very disappointed, to be honest. The prices are far too high for what is being offered, and they do not even have installers available in all major cities, which creates unnecessary inconvenience for customers. For a product at this price point, the warranty period is surprisingly short and does not inspire confidence. My overall experience with the company was not pleasant, and I did not feel that the level of service justified the cost. Based on my experience, I would not recommend this company.

• ■■■■■ 5.0

  MoniLuv Millificent

  2026-06-12

  Professional team, great customer service, great use of online payment options. Install completed in a timely manner.

• ■■■■■ 5.0

  Bekah Hernandez

  2026-05-20

  Interior designer here... We're very satisfied with this product and will use it again for future projects.

• ■■■■■ 5.0

  Austin Lee

  2026-04-17

  Love my new smart glass! Daniela And Nahn were great to work with and the finish product is amazing. The installation is clean, you can’t even see the wires unless you know where to look. Would recommend.

• ■■■■■ 5.0

  Trey Hall

  2026-04-06

  We brought this company in to do a project at a jail and the product came out flawlessly. All the guys pasted a background check and very easy to work with. We will be using this company again in our future projects!

• ■■■■□ 4.0

  peter agersea

  2026-03-25

• ■■■■■ 5.0

  Leslie Terkiel

  2026-03-16

• ■■■■■ 5.0

  Dylan Walker

  2026-03-06

  Quality product, but better service team. Very friendly, did great work, and able to adjust to some of my needs during the install.

• ■□□□□ 1.0

  Arjun Patel

  2026-02-14

  Nowadays customers are very smart, we can easily understand when product is simply imported from China and rebranded. There is no problem in importing, but why not tell clearly? Please improve

• ■■■■■ 5.0

  anna gray

  2026-01-31

  The installers did a great job at prepping the door and installing the film. They were very knowledgeable and experienced. Deciding to install the privacy film allowed my husband to have privacy at night and for me to have full views during the day. The door looks great with the privacy film from the the inside and outside.

• ■■■■■ 5.0

  Todd Lowpensky

  2026-01-30

  The experience was easy. The installers were friendly and very thorough. No complaints at all.

• ■□□□□ 1.0

  Flores

  2026-01-22

  Very dissapointed, to be honest. The prices are much to high for such a product, and they dont even have installers in all the big cities, which is very inconvenient. For something so expencive, the waranty is way to short, and that makes me uneasy. My interaction with them was not pleasant at all, and I do not feel the service matches the money they ask. Would not recomend.

• ■□□□□ 1.0

  Tyrone Davis

  2025-12-20

  Way too pricey, they crazy fr.

• ■□□□□ 1.0

  Tyrone Davis

  2025-12-20

  Price was wild. Found another Smart Film company doin it for half the price with install included. Ain’t no way I’m payin extra for the same thing.

• ■■■■■ 5.0

  Alpine Perfect

  2025-11-11

  Thank you for the excellent service and professional installation. Everything was done on time, the communication was great, and the result exceeded our expectations. We are extremely satisfied and definitely recommend this company to everyone!

• ■■■■■ 5.0

  Ariel Diaz

  2025-11-07

  Very professional team, always eager to help

• ■□□□□ 1.0

  Arjun Patel

  2025-10-30

  Friend up in Marin been waitin’ on front door glass for a year. Installer told him they keep orderin’ from China, always late, color off or glass broke. But they straight, no extra money, lol.

• ■■■■■ 5.0

  Mauricio San Roman

  2025-10-28

  Recently finished job for a client that had curved walls in the bathroom and could not put window treatments in there other than film. Smart Glass was (again) the smartest decision. Excellent level of communication, their work is pristine and professional. I wouldn't use anyone else.

• ■■■■■ 5.0

  Sameer Vyas

  2025-10-28

  Same day diagnosis, and fast scheduling for resolution after being provided two options. The service was professional and courteous!

• ■■■■□ 4.0

  Stephan Popowych

  2025-10-22

  The product is excellent. Definitely let these guys install it for you, they are meticulous and I would never attempt to do this myself.

• ■■■■■ 5.0

  Mark A. Barondess

  2025-10-17

  Truly a first class operation. Smart Glass provided their services in an attentive and very professional manner. Their workmanship and installation was first class. If you are considering smart glass for privacy, you won't be disappointed with Smart Glass Miami. A great product and company.

• ■■■■■ 5.0

  Heather Snider

  2025-10-16

  Very professional service and installation. Smart glass was the only good solution for our high windows and privacy and I love how it doesn’t add any bulky boxes etc to the walls, elegant and modern!

• ■■■■■ 5.0

  golfer0131

  2025-10-15

• ■■■■■ 5.0

  Cecilia F

  2025-10-02

  Our bathroom windows face a hillside on our property and are mostly private, but when we have visitors or anyone working on our house/hillside, we need the ability to cover the windows (plus our neighbor's deck has some visibility through some trees to our bathroom windows). As part of a recent primary bathroom remodel, we wanted to get rid of the blinds that were covering our two bathroom windows, allow in more light, and have the ability to look out to our back hillside when we're home alone. After much research, we decided to go with SmartGlass Los Angeles so we could have the best of all worlds. The entire SmartGlass team was a dream to work with, from scheduling the initial consult to the final install! When we had delays in our renovation, Serghei and Daniela helped us reschedule the consult dates. Our onsite technician, Nahn, was amazing to work with and helped translate electrical needs to our general contractor. We're beyond happy with our choice for our new bathroom. If you're looking for privacy, light, and flexibility to look outside when you want, Smart Glass Los Angeles should be your first and last phone call!

• ■□□□□ 1.0

  Garcia

  2025-10-01

  We ordered Smart Glass from this company, expecting a US made product. The package we received had Chinese characters, no company name, and no client name. It’s clear that they import the product from China and mislead customers by claiming it is “Made in USA.” Be careful — the marketing does not match the actual product.

• ■■■■■ 5.0

  Adarsh Pakanati

  2025-09-17

  We purchased a home with an entire front door of glass already covered by smart glass film that Leo had installed for the prior owner. Unfortunately the glass broke by a different contractor when getting some work done on the front door. Smart glass tech and Leo were able to come assess and give an honest opinion of what it would take to replace the film. The film is not cheap but works even better than the old one. Leo and his team spent several hours on replacing the film on the entire door, meticulously making sure everything was done properly. We appreciated the care and effort that was done for our job.

• ■■■■■ 5.0

  Scott Pupino

  2025-09-02

• ■■■■■ 5.0

  Rosa Paola

  2025-08-29

  Wow! What an amazing job. The team was prompt, professional, and left everything super clean. The smart glasses look absolutely incredible—I’m beyond impressed. Highly recommend them to anyone!

• ■■■■■ 5.0

  Jorge Aparicio

  2025-08-01

  Upgrading my glass front door with smart privacy glass was more than just a design decision it was a transformative experience, thanks to the incredible team behind the technology. From the first consultation to final installation, the process was smooth, professional, and refreshingly human. What truly set this company apart was their attentiveness and patience, especially from Michelle D, who was an absolute gem throughout. She took the time to walk me through every detail. Michelle never rushed a conversation, always made sure my questions were answered, and even followed up post-installation to ensure everything was performing as expected. The product itself is stunning, instant privacy at the touch of a button, easy to clean, and a sleek complement to modern interiors. I have finally reclaimed the privacy of my home with the smart privacy glass.

• ■■■■■ 5.0

  Nathan G

  2025-07-28

  Got my front windows done, they were quick, efficient, and did a great job! The windows look great, they used high quality gear, and were super polite and informative during the entire process!

• ■■■■■ 5.0

  Jorge Velez jr

  2025-07-22

  Smart Glass , was on time and professional with the work they did in our facility. They worked smooth and fast to get the job done.

• ■■■■■ 5.0

  Ayman Datoo

  2025-07-10

  The product is incredibly amazing I have been searching for a product on the my front door side panel and upper window for several years, my front was totally exposed and i didn't wan't to put curtains or shades so finally my designer recommended me to get in touch with Smart Glass Technology company and product that would give me the natural day light during the day and privacy at night, the system works with the timer and its connect with my Lutron system that i have in the whole house. I contacted the company they are based in Miami and they came and took the measurements and set up an install date it took between 2 -3 weeks to manufacture and install. The technicians came and installed just 2 days ago and my Doors and Windows Panels look amazing you cannot see it at all from outside when its dark. Their technicians are very professional and cleaned while doing the installation they were amazing they did such a great job and very precisely that you cannot even notice anything was done on the glass, I was extremely pleased with their system it does the job by itself its set up automatically with my Lutron System. I would recommend this product to any one and you will love their product especially with the privacy set up none of my neighbors can see inside my house anymore once its dark I have full privacy and as soon as the morning comes the glass turns into clear again its so beautiful i just love i am so very happy and they stand behind their product with 2 years warranty and that is amazing. Thank you Smart Glass Technology company

• ■■■■■ 5.0

  Elise Paine-Velasquez

  2025-07-07

  Great experience working with them, professional, great product, installation went smoothly. Would recommend again.

• ■■■■■ 5.0

  Tim Rivera

  2025-07-02

  My front door had no privacy. Smart Glass had the best price, professional installation by their company, and good communication. Very happy with their company. I’d like to specifically shout out to Erdin for his installation skills. He made sure everything went perfectly.

• ■■■■■ 5.0

  Randy spendlove

  2025-06-24

• ■■■■■ 5.0

  Reinaldo Ramirez

  2025-06-20

  ⭐️⭐️⭐️⭐️⭐️ As a General Contractor, I had a great experience working with Smart Film. Their customer service is exceptional — always attentive, quick to coordinate, and focused on making sure everything runs smoothly. The installation was flawless, and both the client and I were extremely satisfied with the result. They have a solid team and I would definitely work with them again. They truly deserve the 5 stars.

• ■■■■■ 5.0

  Sachin

  2025-06-13

  From start to finish Smart Glass Miami was fantastic. I received updates along the way for everything. The installers came right on time very professional and cleaned up everything after they completed.

• ■■■■■ 5.0

  Kaitlin Lieck

  2025-06-11

• ■■■■■ 5.0

  Chad E. Urie

  2025-06-11

• ■■■■■ 5.0

  Michael Beane

  2025-05-30

  It was a pleasure working with Adrian Gincu and Smart Glass on a recent Healthcare project. They accommodated a very hectic Radiology department schedule to install the product on 2 CT Control Room windows. We will definitely be using them again for future projects.

• ■■■■■ 5.0

  Regina Jergensen

  2025-05-29

  We have recently had our first Smart Window installed by Smart Glass. We love it! Great service from Micah and Kal. Attention to detail was not missed.

• ■■■■■ 5.0

  Dr. Meghan Leggero

  2025-05-29

  We had an absolutely wonderful experience working with Smart Glass! They produced the most beautiful smart glass for our iron and glass wall. Lia and Iurii were incredible every step of the way. They made the process smooth, they worked with all our vendors to make sure everything came together/ready for the smart glass. They were always available to jump on a zoom call to answer any questions and even help our electrician and installer while on site, via zoom, in an effort to make sure everything went smoothly. In addition, they worked with a 3rd party vendor to ensure the metal frame was manufactured correctly for the Smart Glass. We could not say enough nice things about this company, their wonderful employees, and their amazing Smart Glass product! Just so beautiful! We are so appreciative. Highly recommend!

• ■■■■■ 5.0

  LAURA WALIZER

  2025-05-29

• ■■■■■ 5.0

  Ruben Berton

  2025-05-28

  They follow thru from the start to completion of work, update progress and confirm ahead of time meetings with installers and facilitate electricians.

• ■■■■■ 5.0

  Ashino Thomas (Ashi)

  2025-05-22

  Took a little longer than agreed, but they did a great job.

• ■■■■■ 5.0

  Clay Wooten

  2025-05-14

  Adrian and the technicians were very responsive and the installation was top-notch. Cannot see any trace of wiring… Not sure how they did it! Highly recommended.

Reviews sourced from Google