Locations · Texas
Smart glass reviews in Austin
What customers in Austin say about Smart Glass Technologies's switchable smart glass and smart film — taken directly from our Austin Google Business Profile.
Google rating · Austin
14 reviews
Google reviews from Austin
- ■■■■■ 5.0
JARED STIMPSON
2024-10-25
The Smart Glass team was so great to work with from start to finish. The installer was very knowledgeable and did an amazing job We are so happy with the end result and this technology is so cool. Appreciate the privacy it gives us when needed.
- ■■■■■ 5.0
Anne Gentry
2024-09-04
I love my new smart glass in my bathrooms! It's so nice to have the open windows filling your home with sights of trees, without heavy shades when you are not bathing in your bathroom. The whole look is clean, especially in a bathroom, perfect for decorating with contemporary styles. People are nice and easy to work with. High recommendations!
- ■□□□□ 1.0
Abby Sprio
2024-05-13
Absolutely horrible customer service from their field team (Javier) & office staff (Lia). We setup an on site appointment to get measurements of 4 windows and waited until the morning of a noon appointment to tell me about a $200 travel fee (as the house is outside of Austin). I paid within 8 minutes of receiving link to pay after this was sprung on me and the installer cancelled the appointment at the time of the confirmed appointment. When I told him that was unprofessional he gave me a lot of attitude and hung up on me. Horrible horrible customer service. Will absolutely be taking my business elsewhere and will warn as many as possible away from their scamming ways.
- ■■■■□ 4.0
sandy huddleston
2024-05-06
The smart glass film is really amazing! Adding privacy at the touch of a switch is very cool. Its a fairly easy install- ours was during other construction so that helped with putting in switches/transformer etc. They dont like having to travel outside of their area, however, so count on a couple extra hundred for every trip they have to make extra if you are out of Austin. Just fyi
- ■■■■■ 5.0
Tony Eubanks
2023-09-13
Outstanding customer service and installation from the Smart Glass Austin team!
- ■■■■■ 5.0
Alfredo Medina
2023-07-21
Excellent customer service, quick response, fast installation, overall very good experience.
- ■■■■■ 5.0
Joe Harper
2023-03-04
Greta great great all the way around!!
- ■■■■■ 5.0
Arthur Suzdorf
2023-03-03
Great product. Bet you won't find a better customer service that Victor and Kate provided me with. Definitely will install on all upcoming projects!
- ■■■■■ 5.0
cjmiles7
2023-03-03
Awesome work! Victor was super friendly and very responsive. Can’t wait to use them again in the future.
- ■■■■□ 4.0
Benjamin Anderson
2023-01-19
Overall, I'm pleased with the product and the service the staff provided. In my case, I had some second story windows that I thought PDLC film would be perfect for. After installation, I realized I made the right choice as they provide privacy and blocked direct sunlight when in their 'opaque' state. Imagine fogged glass. When a current is run through the film, the windows are clear when looking straight through them with some distortion when viewing from an angle, but still pretty good. However, I find they are difficult to see through at night. Now, I knew going in, but for those considering it you'll need to keep in mind the costs and time devoted to this project. It's not just materials, but the fact that you'll need an electrician to wire it up and, if they need to go through dry wall, someone to repair the holes afterwards. "Smart Glass" provided the electrician, thanks Victor, and hired a dry wall contractor to restore the wall openings made to lead the wiring. For my project, it was two consultation visits, two and a half days worth of electrical work and one day of drywall repair. The electrical work, which took the majority of the time, included wall switches connected to outlets and led through transformers before being soldered on the frame of the windows. If I were to make a suggestion, for the sake of convenience, it might be a good idea to offer a packaged deal with all these things together. Also, I wasn't a fan of the initial consultation/inspection fee since there were a lot of unknowns at that point. To sum up, cost and construction time is relative depending on how big your specific project might be. Do your research to get some estimates and an idea on what it would look like, ask the staff questions both on the phone and when they do the at home consultation (they will show you demos) and finally have an idea of how/where you'll be activating the film or windows, such as with wall switches. Cheers
- ■■■■■ 5.0
Travis Bailey
2022-04-21
Kate and the team Smart Glass Austin exceeded my expectations from every step of the process. I am beyond thrilled as is my client with the product they delivered. I highly recommend their company for any of your privacy or custom glass needs. Thank you Kate and everyone at SmartGlass Austin for devoting your time and efforts on my project. I will be working with them very soon and I suggest you do the same.
- ■■■■■ 5.0
Lamont Jefferson
2022-03-15
I am very pleased with the professionalism of this company. They kept me informed and completed the job when they said they would. They worked cleanly, efficiently, and with precision. We have a habit of removing our shoes in the house. We would not insist that workers abide by that rule but the crew did so without even being asked. Job well done!
- ■■■■□ 4.0
Tejas Mehta
2021-03-02
Nice product and neat improvement to the house.
- ■■■■■ 5.0
Bobby Wegner
2021-01-08
Excellent product and service. Put privacy film on new sliding patio doors. Game changer. Very clean look. Worth every penny.
Reviews sourced from Google
What we do in Austin
01
Consultation
We review your plans or existing glass and recommend film or glass for each opening.
02
Supply
We source, track and deliver the right film or glass for your project.
03
Installation
Certified installers fit the product, connect power and controls and test every panel.
04
Support
We train your team and stay on call after hand-over, backed by our warranty.